Job Summary

We are currently seeking a professional and customer-focused Receptionist who will act on behalf of Securex at the Client’s site (Banking sector).  As the first point of contact for clients, the Receptionist plays a crucial role in providing a welcoming and efficient experience to everyone who enters the premises. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for delivering outstanding service.

Duties and Responsibilities

• Greet and welcome clients, visitors, and guests in a courteous and professional manner.
• Answer phone calls, redirect calls, and take messages as necessary.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Assist customers with inquiries, providing accurate information and directing them to the appropriate department or personnel.
• Handle incoming and outgoing mail and deliveries.
• Maintain office supplies inventory and place orders as needed.
• Schedule appointments and meetings, and coordinate conference room bookings.
• Assist with administrative tasks as assigned by management.

Minimum Requirements and Competencies

• Diploma or equivalent.
• Previous experience in a customer service or receptionist role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to interact with people from diverse backgrounds.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Professional appearance and demeanor.

Interested candidates should send their comprehensive CV with photograph and academic credentials and to [email protected] indicating on the email subject the position they are applying for by April 06, 2024. Kindly note only shortlisted candidates will be contacted.